1. Use Your my Social Security Account

• Sign into your secure [my Social Security account] at ssa.gov/myaccount.
• Under the “Direct Deposit” section, select “Start, Change, or Stop Direct Deposit”.
• Enter the routing number, account number, and account type (checking or savings).
• Submit your request. Changes usually take effect within one to two payment cycles.

It’s the fastest and most secure way—no paperwork or phone calls needed.

2. Call SSA at 1‑800‑772‑1213

• Speak with a representative (TTY: 1‑800‑325‑0778), available Monday–Friday, 8 a.m.–7 p.m.
• Have your account and routing numbers ready.
• Ask them to update your direct deposit information.
• Confirm when the new information will take effect.

This method is useful if you have trouble accessing your account online.

3. Visit Your Local SSA Office

• Find your nearest office using the SSA office locator at ssa.gov/locator.
• Bring a bank voided check or a bank letter showing your new account details.
• A representative will help you submit the update in person.

Best to call ahead and schedule an appointment to minimize wait time.

4. What to Expect After Updating

• SSA processes changes typically within one or two payment cycles.
• Check your next SSDI deposit to confirm the update—your payment should land in your new account.
• If the deposit doesn’t arrive, wait a few days then contact SSA to verify that the update was processed and sent correctly.